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Fastershire Business Broadband Grant

Privacy Notice – Fastershire Broadband Business Grant Scheme

Information Held About you

In order to operate the Fastershire Broadband Business Grant Scheme, it is necessary for us to collect and hold personal information about you. This information will include-

  • Basic contact details about you such as name, address, telephone number and email address
  • Information about your business provided on the registration form
  • Information provided when you request a quotation from a supplier

Who is processing my data?

All personal data held, is processed in accordance with data protection law. The Data Controller for the information outlined in this privacy notice is Herefordshire Council.

Broadband Providers will be Data Processors who will process your information on your behalf through a tender process

How will we use the Information we hold about you?

We will collect information about you (where applicable) to:-

  • verify that you are eligible for the grant
  • support the tender process with broadband providers
  • contact you with updates and information about the process
  • administer the grant, should you be successful
  • maintain contact with you until the network is built

What is the legal basis for us to process your data?

The legal basis for processing the data is your consent, which you can withdraw at any time by notifying us grants@fastershire.com

Who we will share your information with

We will not share your information without your consent and you can request for your details not to be shared. However to enable the Grant process we need to share details to enable the Grant process with:

  • Broadband network provender’s – Details submitted  by you during the request for quotation

We will not:

  • Use your information for marketing or sales purposes.
  • Send or store your data abroad

How Long do we Keep your Records

We will not normally share your information with organisations other than our partner organisations without your consent, however, there may be certain circumstances where we would share without consent such as where we are required to do so by law, to safeguard public safety, and in risk of harm or emergency situations. Any information which is shared will only be shared on a need to know basis, with appropriate individuals.  Only the minimum information for the purpose will be shared.

We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept for the duration of the Grant Scheme your property is part of. All information will be held securely and destroyed under confidential conditions.

Your rights

You have a number of rights under data protection law, including the right to request your information and to request that the information be amended or erased if incorrect.

To request your records, you will need to put your request in writing and provide proof of identification to the Information Governance Team, Herefordshire Council, Plough Lane, Hereford HR4 0LE or via email, informationgovernance@herefordshire.gov.uk

You also have a right to make a complaint about our handling of your personal data to the Information Commissioner’s Office https://ico.org.uk/

Providing Accurate Information

It is important that we hold accurate and up to date information about you in order to assess your needs and delivery the appropriate services.  If any of your details have changed, or change in the future, please ensure that you inform us as soon as possible so that we can update your records.

Further information

If you have any questions or concerns about how your information is used, please contact <team> in the first instance. You can also contact the Data Protection Officer, Carol Trachonitis, at Herefordshire Council, Plough Lane, Hereford HR4 0LE, email: informationgovernance@herefordshire.gov.uk

More information about data protection and how it applies to you can be found on the Information Commissioner’s Office website at https://ico.org.uk/